FAQs

Your first class will introduce you to the fundamentals of Pilates and how to use the reformer. Our instructors will guide you through proper form, alignment, and movement patterns to ensure a safe and effective workout. Expect a welcoming environment, personalized instruction, and fun music and a full-body workout that improves strength, flexibility, and stability.     

No prior experience is necessary! We offer beginner-friendly classes designed to introduce you to Pilates. If you're new, we recommend starting with everFLOW 1 to build a strong foundation before progressing to more advanced classes.

Wear comfortable, form-fitting workout attire that allows for movement. Grip socks are required for safety and stability on the reformer. To prevent damaging our equipment, please avoid wearing clothing or accessories with sharp edges, such as zippers, jewelry, or hair clips, as they can scratch the reformers and other studio equipment.

Yes! Grip socks are required and available for purchase at the studio. The easiest way to buy them is as an add-on when booking your class, but you can also purchase them in person. Please arrive at least 5 minutes early if buying grip socks.

No, we provide all necessary equipment, including reformers, mats, and props. Just bring water and grip socks.

Yes, there is free street parking on 41st and 42nd Ave. available for clients.

All classes are booked through our website or app. Once you’ve created an account and purchased a class pack or membership, simply select your desired class from the schedule and reserve your spot.

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Classes should be cancelled at least 12 hours before class start time. Cancellations after that time will result in the loss of a class.

We recommend arriving at least 10 minutes early, especially if it's your first class. This allows time for check-in, equipment setup, and a brief introduction to the studio.

We use a rolling two-week booking window, meaning you can book classes up to 14 days in advance of class start time.

If you're more than 5 minutes late, we may not allow entry for safety reasons. Please plan to arrive early to avoid disruptions.

We get it, life happens! While we always appreciate it when you cancel your class instead of not showing up (it helps another member grab a spot), it’s okay if you miss one. We don’t charge a no-show fee. When a class is missed, a class credit from your membership is used as if the session was taken.

Absolutely! We love when clients bring friends. Guests can book a class online or take advantage of members’ guest passes.

We’re so happy you’re loving the studio!

Option 1: Purchase a class pack to supplement your current membership.

Option 2: Upgrade to a membership with a higher monthly class frequency.

After you purchase the new plan, please email hello@everpilatesstudio.com at least 3 days before your renewal date so we can cancel the auto-renewal on your old membership and make sure you aren’t charged for multiple memberships.

Yes! Upgrading to a higher-class membership is simple. Purchase your new plan through the app or website, then email hello@everpilatesstudio.co at least 3 days before your renewal date to cancel renewals on your existing membership. This ensures you’re only billed for one active plan. (All memberships are recurring.)

No, unused classes in your membership do not roll over into the next billing month. If you’ll want more (or fewer) classes, update your membership before your next billing date.

Yes, you can pause your membership for one month at a time, up to two months per year. To request a pause, email us at billing@everpilatesstudio.com before your next billing date. If you'd like to extend the pause for a second month, please email us again before that month’s billing cycle.

Membership cancellations must be made at least three business days before your billing date to avoid being charged. Please email us at billing@everpilatesstudio.com to request membership cancellation

Class packages and memberships are non-refundable, but we may allow credits or transfers under certain circumstances. Please reach out to our team for details.

Yes, as long as you’ve been cleared by your doctor to exercise. However, if you have not been consistently practicing Pilates, pregnancy is not the best time to start. If you have an established practice, we recommend discontinuing after your second trimester. Our everCENTER and everFLOW 1 classes are the best options for pregnant clients. Please inform your instructor so they can provide guidance and appropriate modifications based on your specific needs.

Yes, as long as you’ve been cleared by your doctor to return to exercise. Pilates is a great way to gently rebuild strength and mobility. We recommend everCENTER and everFLOW 1 classes for postpartum clients easing back into movement. Please inform your instructor before class so they can provide appropriate modifications.

All of our instructors are certified through recognized Pilates training programs and continuously expand their expertise through ongoing education.

We recommend starting with everFLOW 1 to understand the fundamentals and proper form. Even if you're fit, Pilates requires unique control and technique that builds over time.

For best results, we recommend practicing 2–4 times per week. Consistency is key to improving strength, flexibility, and overall body awareness.

If you exercise to prevent or manage a medical condition, you may be able to use your HSA/FSA funds for your fitness expenses? But first, you'll need a Letter of Medical Necessity from a licensed provider. We’ve teamed with Dr. B to make this process hassle free.

Here’s how it works:

- Visit Dr. B for a $15 consultation—7 days a week, no video calls or appointments needed.

- If you qualify, you’ll get your Letter of Medical Necessity by email within a day.

- Submit your letter and receipts to your HSA/FSA administrator for reimbursement—and start saving.

Get started today—CLICK HERE to begin your consultation.